Refund policy

It's very important to us that you'll be satisfied.
If for some reason you are not happy with your purchase let us know and we'll do our best to work out the problem.

RETURNS

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. 
Several types of goods are exempt from being returned. 
Additional non-returnable items:
* Earrings
* Gift cards
* Sales products

* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at amitamiran@gmail.com. 
We will be always want to help you.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@amiran.design and send your item to: 8273 NW 56 ST PS-42987, Miami, FL. 33195 Tel.: (305) 513-0441

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, first contact to this Whatsapp: +1 (809) 667-8115 then you should mail your product to:  8273 NW 56 ST PS-42987, Miami, FL. 33195 Tel.: (305) 513-0441 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refused or Unclaimed International Orders

International orders refused or left unclaimed due to unpaid duties, taxes, customs charges, or related handling fees are not considered cancelled orders.

If an order is returned to AMIRAN for any of these reasons, any return shipping costs, customs charges, handling fees, storage fees, or related expenses incurred may be deducted from any refund otherwise eligible under our return policy.


With love